Curriculum vitae

Jiaqi Chen

AI Engineer & Entrepreneur · CTO at DialogueTrainer · Leiden, Netherlands

Summary

AI Engineer & Entrepreneur with experience in startups, including MLOps, context engineering, and conversational AI. I've founded ventures, managed €20k budgets, and delivered 30+ AI workshops while building practical AI solutions for contact centres and dialogue systems.

Actively engaged in the startup ecosystem through incubators, advisory roles, and founder/AI networks, hackathons, and social events. I thrive in dynamic environments where I can experiment, collaborate, and translate emerging AI research into business value.

Regular contributor to communities like AISO and StudieStap, combining technical expertise with public speaking and knowledge transfer to drive AI adoption and entrepreneurship.

Experience

  1. Dec 2024 – present Utrecht, Netherlands

    CTO

    DialogueTrainer (opens in new tab)

    • AI developer intern (Dec 2024) → Head of Product (Nov 2025) → CTO (Nov 2026)
    • Leading product vision and strategy, roadmap planning, and stakeholder management
    • Built and evolved MVP for LLM-driven dialogue systems with dynamic context adaptation and PromptOps workflows
    • Coordinating development team and managing requirements and ticket workflows
    • Conducted user surveys and feedback sessions with detailed qualitative and quantitative analysis
    • Created the first two dialogue-scenarios and led to dozens more made by others, totaling 100+ hours of playthroughs
    • Driving evolution of DialogueTrainer's platform from MVP to market-ready product
  2. Aug 2024 – present Leiden, Netherlands

    Board Member, Business Manager, Treasurer

    PLNT Students (Incubator) (opens in new tab)

    • Managed €20k annual budget and professionalized operational workflows
    • Led complete organizational setup: finance, legal compliance, and digital infrastructure
    • Organized workshops, keynotes, and 8-hour 'Impacthon' startup crash course
    • Delivered AI and entrepreneurship sessions across universities and vocational schools
    • Served as pitch jury and advised early-stage ventures on AI strategy and business development
  3. Sep 2024 – present Leiden, Netherlands

    AI Workshops and Keynotes for High Schools

    StudieStap (opens in new tab)

    • Delivered 30+ self-developed AI workshops for high school audiences (avg. 10–20 attendees)
    • Topics included ChatGPT & Thesis Writing, Self-Driving Cars & AI Dimensions, and AI & Entrepreneurship
    • Dozens of positive feedback responses from students and teachers with repeat invitations
    • Was educated on didactic methods for workshops
    • Made a lead management system and funnel to streamline bookings and follow-ups
  4. Sep 2023 – Jul 2024 Utrecht, Netherlands

    Founder

    SoundScript (opens in new tab)

    • Co-founded transcription & AI analytics startup for Dutch contact centres
    • Architected LLM pipelines: messenger-style call views, emotion-over-time, conversion/opening analysis, auto-tagging, aggregate reporting
    • Processed 25 hours of unique call audio and over 100 total hours during development and testing
    • Led business strategy and technical development across cloud architecture, data engineering, and backend systems
  5. Sep 2021 – Jul 2022 Utrecht, Netherlands

    Financial timeseries analysis project

    Utrecht University Honours Programme (opens in new tab)

    • Trained LSTM & Transformer neural networks for OHLCV chart data with TensorFlow/Keras
    • Tracked experiments with Weights & Biases and tuned hyperparameters using Optuna
    • Developed interactive Plotly dashboards for financial trend analysis and strategy evaluation
  6. Dec 2021 – Feb 2023 Utrecht, Netherlands

    R&D, Co-founder

    HedgeML

    • Explored Bayesian network-style modelling to link technical and external signals into joint probability predictions
    • Worked on PoC, learning full-stack development, and business strategy development
  7. Jan 2022 – May 2022 Utrecht, Netherlands

    R&D, Business Development

    Genesis Algo

    • Researched trading algorithms and AI-assisted strategies for technical analysis
    • Built early trading platform concepts and backtesting workflows
    • Contributed to general business development in a first close-up startup experience
  8. Jan 2018 – Dec 2022 Netherlands

    Various Roles

    Early Career Experience

    • Trust Marketing: Sales for charities, developing communication and public speaking skills
    • Philosophy Ambassador: Youth representative for philosophy keynotes and cultural events
    • Kitchen Operations: Time management and teamwork experience in fast-paced environment
    • Educational Content: Designed chemistry study materials for Dutch state exam preparation
    • Freelance Photography: Professional client work developing visual storytelling and business skills

Community & engagement

  1. Jul 2024 – present Utrecht, Netherlands

    Board Member

    AISO (AI Student Organization) (opens in new tab)

    • Hosted and prepared a fireside chat with Guido van Rossum, creator of Python, for 130+ students (Jun 2026)
    • Active participant in AI student community events, workshops, and networking
    • Co-head of travel committee organizing educational trips and cultural experiences
    • Contributed to building inclusive AI community through social and academic engagement
  2. Jun 2024 – present Netherlands

    Community Member/Manager

    Unicorn Mafia (opens in new tab)

    • Active member in 850+ community of hackathon winners and entrepreneurs with strong technical focus
    • Operations team: hackathon coordination for sponsored teams, stakeholder management
    • Community communication and networking event coordination
  3. Jan 2024 – present Amsterdam, Netherlands

    Public Engagement Fellow

    City of Amsterdam / Amsterdam AI (opens in new tab)

    • Hosted De Digitale Schijf van Vijf with HvA, UvA and Amsterdam AI during Week van de Digitalisering, connecting government, education and industry on AI and wellbeing (Sep 2026)
    • Active participant in Amsterdam's AI ecosystem and community events
    • Engaged with local AI initiatives, meetups, and knowledge-sharing sessions
    • Connected with Amsterdam-based AI practitioners and researchers

Education

  1. Sep 2020 – Jul 2025 Utrecht, Netherlands

    BSc in Artificial Intelligence

    Utrecht University (opens in new tab)

    GPA: 8.5/10 (Thesis Grade)

    • Honours Programme: AI R&D for financial analysis using contrastive learning
    • Bachelor Thesis Grade: 8.5/10, Honours Programme completion
    • Co-head of travel committee, AI student association
    • Exchange semester at National Taiwan University (NTU)
    • Active startup ecosystem participation throughout studies
  2. Feb 2023 – Jul 2023 Taipei, Taiwan

    Exchange Program in Computer Science & Business

    National Taiwan University (NTU) (opens in new tab)

    • NTU scholarship recipient, ICL educational program participant
    • Enhanced international perspective through interdisciplinary coursework
  3. Sep 2013 – Jun 2020 Leiden, Netherlands

    VWO (Gymnasium) in High School Diploma

    Stedelijk Gymnasium Leiden (opens in new tab)

    GPA: 7.0/10

    • PWS (thesis): 'Hoe verhoudt de fotografie zich tot de realiteit?'
    • Model United Nations: 7 participations across Admin, Delegate, Staff, Press roles
    • Cambridge Certificate Advanced English (Score 199: C1/C2)
    • Kangaroo Mathematics Competition: 3 participations, 2nd place
    • Extracurriculars: Astronomy, street art, art commissions

Skills

AI & machine learning
  • NLP & Speech Processing, 6 years
  • Large Language Models, 2 years
  • PromptOps, 1 year
  • LLM Agents, under a year
  • Voice AI & Speech Synthesis, under a year
  • AI Ethics & Society, 7 years
  • Machine Learning, 4 years
  • Time Series & Financial Analysis, 1 year
  • Bayesian Statistics, 1 year
Programming
  • Python, 6 years
  • REST APIs, under a year
  • AI Development Tools, 3 years
  • Git & CI/CD, 2 years
  • Software Architecture, 2 years
  • JavaScript/TypeScript, 1 year
  • NumPy, Pandas, SciPy & NLTK, under a year
Data & analytics
  • Data Analysis, 6 years
  • Data Visualization, 3 years
  • Data Engineering, 1 year
  • Feature Engineering, 1 year
Tools & platforms
  • Google Workspace, 8 years
  • Agile Methodologies, 2 years
  • Circleback, 1 year
  • Claude Code, under a year
  • Discord, Slack & WhatsApp, 4 years
  • Miro, 2 years
  • Trello, 2 years
  • Microsoft Office, 2 years
  • Notion, 1 year
  • Jira, 1 year
  • Supabase, under a year
  • Lovable, under a year
Business & product
  • Startup Operations, 3 years
  • Product Strategy, 2 years
  • Stakeholder Management, 2 years
  • Project Management, 2 years
  • Rapid Prototyping, under a year
Leadership
  • Team Leadership, 2 years
  • Strategic Planning, 2 years
Communication
  • Written Communication, 6 years
  • Presentation Skills, 3 years
Interpersonal
  • Team Collaboration, 3 years
  • Professional Networking, 2 years
Analytical
  • Research & Investigation, 6 years
  • Systems Thinking, 1 year
Creative
  • Professional Photography, 8 years
Domain knowledge
  • Philosophy, 1 year
  • Chemistry Education, under a year
Other
  • Problem Solving, 13 years
  • Active Listening, 13 years
  • Public Speaking, 6 years
  • Workshop Design, 4 years
  • Cross-Cultural Communication, under a year
  • Philosophical Dialogue, 7 years
  • Mentorship & Coaching, 1 year
  • Negotiation & Diplomacy, under a year

Every skill, with the roles it was used in: skills explorer .

Languages

Native
Dutch — Native fluency.
Native
English — Native-level fluency; Cambridge CAE score 199
Fluent
Chinese (Mandarin) — Conversationally fluent; smaller vocabulary than native speakers

Certifications

  • Cambridge Certificate of Advanced English (Score 199: C1/C2)
  • Multiple MUN participations (7x) as Admin, Delegate, Staff and Press team
  • Kangaroo maths competition participant (3x, 2nd place once)